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FAQs
|
Q |
How many
people does each meal feed? |
|
A |
Each meal feeds approximately 4-6 people
(please remember appetites vary) |
|
Q |
What if
I don’t need to feed 4 – 6 people? |
|
A |
No problem. Many customers split their
meals so they get twice as many meals at
smaller portion sizes to suit their
needs. |
|
Q |
Are all
the meals freezer proof? |
|
A |
Yes. We freezer test all our meals. |
|
Q |
Can I
order as many meals as I want? |
|
A |
Each month you will have 14 meal options
to choose from. Suggested increments
are of threes (minimum 3; maximum 12)
different menu selections per order. The idea is
to provide you with a couple weeks’
worth of dinners at a time. Variety or
all your same favourites – we will
personalize it to you. |
|
Q |
Can I combine my order(s) from the
different menus from each month? |
|
A |
We do post the next month’s menu in
advance for customers to get a sneak
preview and have opportunity to book in
advance. However, we require customers
to only order from the menu provided
for each month. |
|
Q |
Do you
deliver? |
|
A |
Yes. But we like visitors, so you can
come and pick up your meals too! Also
just a note with deliveries
– some distance charges may apply in
certain situations, but we are always up
front with this – no hidden surprises! |
|
Q |
What
methods of payment do you accept? |
|
A |
We accept Visa, Mastercard, Interac and
of course cash. |
|
Q |
Can I
call to place an order? |
|
A |
Of course you can – just please refer to
our hours of operation to ensure you get
a live voice. We also encourage
our customers to visit our fabulously
efficient website at
www.dinnersolutions.com
where you can
place orders as well. |
|
Q |
What if I need to cancel my order? |
|
A |
Things happen. We understand. However,
for refund or preferably rescheduling
your order we do require 24 hours notice
from the order completion date. Thank
you. |
|
Q |
How much does Dinner Solutions cost? |
|
A |
Our service is personalized to you and
your needs – please contact us online,
by phone or drop by and we will be
pleased to provide a cost based on your
specific order. |
|
Q |
Do I
need to join anything or become a member? |
|
A |
No plastic membership cards (yet) –
everyone is welcome – see you soon! |
|
Q |
What are the meal sessions? How long do
they take and how can I participate? |
|
A |
We do offer an option to come into
Dinner Solutions and assemble your own
meals. It’s a fun way to get together
with friends, family and/or co-workers
and the sessions last about 1-2 hours.
We do all the prep and clean-up as well
as provide the freezer bags – just bring
a cooler or large box/bag to transport
your meals home. Call or click on
Sessions to find out about session
times! |
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